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Items purchased without shipping protection are not eligible for automatic replacement or a full refund if they are lost, stolen, or damaged during transit.
Shipping protection covers issues such as thumbhole misalignment, loose threads, seam openings, fading, stains, or pilling. These concerns will only be eligible for review and resolution if shipping protection was added at checkout.
For full clarity, orders placed without shipping protection may not qualify for replacement or compensation in the event of transit-related issues. Adding shipping protection ensures priority support and coverage for eligible claims.
